Kakiya Casino's Terms & Conditions

These Terms & Conditions form a legal agreement between Kakiya Casino and its users. We want every member to fully understand these terms, so we've written them as clearly as possible. If anything is unclear, please don't hesitate to contact our support team.

1 General Terms & Conditions

Kakiya Casino is an online gaming and Sports Betting platform serving users in Bangladesh and other approved regions. The following general terms apply to your use of this platform:

• Kakiya Casino is strictly for users aged 18 and above. Account registration or use by any minor is completely prohibited.
• Each person may hold only one account. Operating multiple accounts is strictly prohibited.
• Kakiya Casino reserves the right to modify its terms of service at any time.
• Any fraudulent activity on the platform is strictly prohibited and may result in legal action.
• All content, graphics, software, and trademarks on Kakiya Casino are the intellectual property of Kakiya Casino.

2 Account Registration & Verification

When creating an account at Kakiya Casino, you must provide accurate and truthful information. Opening an account with false details will be considered a violation of our terms.

What you need to register:

• Your full legal name (as shown on your National ID)
• An active mobile number and email address
• Date of Birth (for 18+ verification)
• A strong password

KYC Verification:

For security purposes, Kakiya Casino may request KYC (Know Your Customer) verification at any time. This may require you to submit a copy of your national ID or passport. Withdrawals may be temporarily suspended until verification is complete.

You are responsible for the security of your own account. Never share your password with anyone. Report any unauthorized access to your account to us immediately.

3 Age Verification & Legal Eligibility

You must be at least 18 years of age to access gaming services on Kakiya Casino. This is a requirement under our licensing conditions and responsible gaming policy.

• You will be required to verify your age at the time of registration.
• Kakiya Casino may request proof of age verification documents at any time.
• Accounts found to belong to minors will be closed immediately and all associated transactions will be voided.
• It is your responsibility to ensure that online gaming is legal in your country or region of residence.

4 Deposit & Withdrawal Policy

Below are the detailed rules governing financial transactions on Kakiya Casino:

Deposit:

• The minimum deposit amount is ৳500. Maximum limits may vary depending on the payment method.
• Deposits can be made via bKash, Nagad, Rocket, and other approved payment methods.
• Deposits are generally credited to your account instantly.
• Only use payment methods registered in your own name.

Withdrawal:

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are usually processed within 24–72 hours.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals can only be processed via the same method used for the deposit.
• We reserve the right to request additional verification for any suspicious transactions.

5 Bonus & Promotion Terms

Please read the following terms carefully before using any bonuses or promotions on Kakiya Casino:

• Each bonus comes with its own wagering requirements, clearly stated on the offers page.
• The welcome bonus applies to first-time deposits only.
• The welcome bonus can only be claimed once per household or IP address.
• Bonus funds cannot be withdrawn — they can only be used for gaming.
• Winnings from bonuses will only be withdrawable after the wagering requirements have been met.
• Bonuses have a limited validity period. Any bonus not used within the specified timeframe will be forfeited.
• Kakiya Casino reserves the right to withdraw or modify any bonus at any time.

In cases of bonus abuse or fraudulent use, Kakiya Casino reserves the right to cancel the account and forfeit the entire balance.

6 Gaming Rules

The following rules apply when playing games on Kakiya Casino:

• Each game has its own rules, which can be viewed upon launching the game. Please read the rules before you start playing.
• If a technical error occurs during a gaming session, the result of that round may be declared void.
• Winnings resulting from a software or hardware malfunction will not be honoured.
• In Live Casino games, the dealer's decision is final.
• In Sports Betting, bet outcomes are finalized after the event concludes.

RNG (Random Number Generator):

All our games use internationally certified RNG technology, ensuring every outcome is completely random and unbiased. Independent third-party auditors regularly verify our systems.

7 Prohibited Activities

The following activities are strictly prohibited on Kakiya Casino and will result in immediate account termination:

• Use of Bots or Automated Software: Using bots or automated programs in any game is strictly prohibited.
• Collusion: Collusion between multiple players to deliberately harm others is strictly prohibited.
• Chargeback Fraud: Filing an unjustified chargeback with your bank or payment provider after depositing and playing is strictly prohibited.
• Account Sale or Transfer: Selling, renting, or transferring your account to another person is prohibited.
• Hacking or System Abuse: Attempting to exploit platform vulnerabilities or gain unauthorized access to the system is strictly prohibited.
• Money Laundering: Using the platform for money laundering is strictly prohibited and constitutes a criminal offence.

8 Account Suspension & Closure

Kakiya Casino reserves the right to temporarily or permanently suspend an account under the following circumstances:

• In Case of Terms Violation
• In cases of fraudulent or suspicious activity
• In Case of False Information
• If KYC verification is not completed
• By order of a court or regulatory authority

Users will be given the opportunity to withdraw any valid balance before account closure, unless the closure is due to fraud. Users may also request account closure at any time.

9 Responsible Gaming

Kakiya Casino believes gaming is for entertainment — not a source of income. We encourage all our members to play responsibly.

• Our platform offers deposit limits, session limits, and a self-exclusion option.
• If problematic gaming behaviour is identified, we proactively reach out to help the member.
• If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming Visit the page.

10 Privacy & Data Protection

Protecting your personal information is a top priority for us. To learn how we collect, store, and use your data, please refer to our Privacy Policy Details are available on the page.

• Your data is protected with SSL encryption.
• We never sell your information to third parties.
• User information may be disclosed to authorities only when required by law.

11 Dispute Resolution

For any dispute, please contact our customer support first. We will endeavour to resolve the matter within 72 hours.

• If customer support is unable to resolve an issue, it will be escalated to senior management.
• Kakiya Casino's decisions shall be considered final unless directed otherwise by a legal authority.
• All disputes will be resolved in accordance with the rules of the platform's licensing authority.

12 Right to Amend & Contact

Kakiya Casino may update these Terms & Conditions at any time. For significant changes, we will notify members via email or an on-platform notification.

Continuing to use the platform after updated Terms & Conditions have been published constitutes acceptance of the new terms.